Run a pilot. Measure the lift. Then decide.
A low-risk, roughly four-week program: we build a scenario library around your team's real error patterns, your examiners train in a private space, and you get a readout that ties the training to your metrics. No big-bang rollout, no procurement marathon to start.
What a pilot includes
Everything you need to judge whether simulation-based training moves your numbers — tailored to your operation, not a generic demo.
A tailored scenario set
We author scenarios around your real categories, edge cases, and known error patterns — 100% synthetic, no PHI, built from described patterns rather than your data.
A private team space
Your examiners train in a dedicated environment, separate from the public tool, with your cohort and your library.
Manager visibility
Per-examiner progress and category-level strengths and gaps, so training leads can see where judgment is landing and where it isn't.
Guided kickoff
We onboard your cohort and set the success metrics with you up front, so the pilot is measured against something that matters to your operation.
A results readout
At the end, a review that ties training activity to your target metrics — and a clear-eyed recommendation on whether to roll out.
Compliance-clean by design
Synthetic, vendor-neutral, no proprietary logic and no member data. Built to clear your security and procurement review, not fight it.
How it works
From first call to results in about six weeks, end to end.
- Step 1 · 30 minutes
Scoping call
Your lines of business, the pain points that cost you, and what “better” actually looks like.
- Step 2 · 1–2 weeks
Tailored build
We author a scenario set around your real error patterns — the modifiers, COB steps, and edits your team actually trips on.
- Step 3 · ~4 weeks
Pilot run
Your cohort trains on the desk; managers watch progress and category gaps close in near-real-time.
- Step 4 · Readout
Results review
We look at what moved against the metrics we set, then decide together on a rollout.
What you're buying
Not a quiz — measurable competency. The pilot is designed to show movement on the numbers that justify a rollout.
Ramp new examiners on synthetic claims before the live queue.
Train the root-cause judgment that reduces leakage and reopens.
One library, one set of teardowns — calibration becomes deliberate.
What we ask of you
Deliberately light. The pilot should be easy to say yes to.
- A pilot cohort of roughly 5–20 examiners
- A few sample categories or known pain points to build around
- A scoping call plus a few hours from a training lead across the pilot
Zero PHI exposure. We build from described patterns, never your member data. Synthetic and vendor-neutral throughout.
Questions teams ask
Is our data safe?
We never touch your claims or PHI. Every scenario is synthetic — we build from patterns you describe, not from real member data. The product is vendor-neutral and carries no proprietary payer logic.
What does a pilot cost?
It's scoped to be low-risk and proportional to your team's size and the tailoring involved. We'll give you a clear quote during the scoping call — no obligation to proceed.
How much of our time does it take?
A 30-minute scoping call, a quick pattern-gathering session, and a few hours from a training lead over the ~4 weeks. Your examiners spend short, self-paced sessions on the desk.
We're not in healthcare — can you still help?
Examiner's Desk starts in healthcare claims, but the engine is line-of-business-agnostic. Auto, property & casualty, and workers' comp are on the roadmap, and early partners shape the library for their world first.
Start a pilot conversation
A few details and we'll come back with a scoped, no-obligation plan.